Warranty Information

In Australia and New Zealand, Farm to Feet is distributed by WildAir Outdoors.

WildAir warrants our product to be in good condition upon receipt and free from manufacturing defects. Each product is covered by a manufacturers warranty (outlined above).

Note: This warranty only covers manufacturing defects and does not cover:

1. Normal wear and tear;

2. Modifications / alterations;

3. Damage caused by accident;

4. Negligence;

5. Improper care;

6. Breakdown of colours and materials due to sun exposure;

7. Damage from dogs or small children; and

8. Use for any other purpose than the product was intended to be used.

If purchased through our store or an authorised retailer, you may wish to first attempt return/exchange through the retailer however, all warranty issues accompanied by a receipt or proof of purchase are eligible to be evaluated for possible repair or a onetime replacement.

Each warranty item is processed individually and must be returned to WildAir following completion of the warranty form below. WildAir will not pay for inbound shipping unless there was an error on our part. We highly encourage retaining all tracking information from your chosen carrier as we are not responsible for lost inbound shipments. Please allow two weeks (10 business days) from the date that we receive the product(s) to be contacted or shipped replacement items. If a product colour is not available at the time of replacement, WildAir reserves the right to substitute a new colour should your chosen colour be unavailable. If this is the case you will be contacted to discuss this further.

To submit a warrant claim please send the following information to info@wildairoutdoors.com.au

1. Purchase date and details

2. Your current postal address

3. Description of the fault

4. Photos showing the product and fault.